Difficult Conversation Planner
Having difficult conversations is an essential skill for leaders and managers, and can lead to lots of great outcomes for your organisation.
But for most people the anxiety associated with having a difficult conversation is enough to want to avoid it altogether.
If you don’t like conflict, you may worry that the person could get angry or upset! So you bury your head in the sand in the hope that the issue will just go away. But, sadly this often makes things worse. So let me help you to plan out the conversation, the right way.
How? Just go through the steps in my planner. Write out the answers on a sheet before you start the conversation and get clear on what outcome you want to achieve and how to position it to avoid a negative response.
What's included
✅ A workbook to help you plan your difficult conversation
✅ Top Tips on how to start the conversation
✅ How to handle resistance and deflection
