Mandy quickly got up to speed with Beelivery's ground-breaking and unique business model, identifying both the strengths and weaknesses of the current HR processes and procedures. Mandy then developed the HR strategy to support the development of Beelivery as a challenger brand and enabling us to effectively recruit and retain top talent against much larger, well-known and better funded competitors.
Mandy used her extensive experience to plan and deliver a variety of HR initiatives, including the development of one of the most successful UK government Kickstarter programmes. The combined result of these initiatives was the successful expansion of the business from just 4 employees in April 2020 to 110 employees in December 2021. Mandy developed a best-in-class recruitment and on-boarding process, enabling the automatic screening of 1,000s of applicants for highly skilled technical positions, ensuring only the few best candidates went through to interview. The excellent cultural and competency fit of successful applicants has resulted in very low staff turnover in a very competitive marketplace.
Mandy is great at challenging current paradigms and thinking to build new insights and then deliver requisite action plans to achieve company objectives. Mandy is a highly motivated, very hard working and seasoned professional, bringing fresh thinking, challenge and change to organisations. Mandy will add value to any organisation.
What is a Virtual HR Director?
✨ A Virtual HR Director is an HR Expert, who partners with the CEO and Leadership Team on a flexible basis, without the commitment or cost of employing someone on your payroll ✨
What does a Virtual HR Director do?
👉 Create your People & Culture Strategy, to underpin and accelerate your business goals
👉 Design innovative strategies to attract and recruit talented people to work for you
👉 Carefully construct staff contracts and HR Policies, designed to protect your business
👉 Assess morale and identify ways to boost employee engagement to retain your best people
👉 Transform your culture to align to business needs - for example to be more customer centric, innovative etc.
👉 Set up HR Function from scratch, including your processes, systems, workflows etc.
👉 Help to mentor or upskill your HR Team & Function, to offer world-class HR support
👉 Run leadership and maagement training for your team, to upskill them and boost their confidence
👉 Act as your confidant and advisor, and help you develop your CEO leadership skills
Who is this for?
👉 Small Businesses with big ambitious. You may have a stand-alone HR Manager, but you are looking to bring in more strategic HR skills to accelerate growth or transformation
👉 Small Businesses with 15+ employees, considering hiring their first HR professional, but need help assessing what level of support and whether they require a full-time or part-time role and even recruiting the right person
👉 Fast-Growth Tech start-ups, looking for a part-time HR Director to manage the growth and impress your investors
👉 Small Businesses looking to outsource a specific one-off project to an experienced and qualified HR professional
RESULTS YOU CAN EXPECT
HERE'S A FEW EXAMPLES OF THE RESULTS MY CLIENTS HAVE ACHIEVED BY WORKING WITH ME
👉 My client won 3 Best Company awards on their first entry, including top 50 Tech Company
👉 My client radically enhanced their hiring decisions, by me adding Technical Assessments into their recruitment process
👉 My client saw a 25% increase in employee engagement within 12-months, through improving internal communication and making the pay process more transparent.
👉 My client radically enhanced their hiring decisions, by me adding Technical Assessments into their recruitment process
👉 My client hired 50 Kickstart Employees within a period of 6-months, which enabled them accelerate some key initiatives within a fast-growth start up due to the extra resource
👉 My client saved £40,000 a year when I identified that one role was not needed and was actually causing duplication and friction within the team.
Recent Client Testimonials
Paul Gott
Chief Operating Officer, Beelivery
Mandy is one of the best people I've had the pleasure of working with as entrepreneur. She's sharp, highly skilled, emotionally intelligent and has been a great asset to my business. It was a breathe of fresh air to have someone who knows HR in and out come in and completely take the lead on this side of our business.
Mandy's default modus operandi is pro-active and solutions driven, which is one of my favourite things about working with her. She understands entrepreneurs, she has a big heart for people, and she's highly effective at her job. If you're looking for support with HR, I highly recommend that you start by speaking to Mandy.
Mandy's default modus operandi is pro-active and solutions driven, which is one of my favourite things about working with her. She understands entrepreneurs, she has a big heart for people, and she's highly effective at her job. If you're looking for support with HR, I highly recommend that you start by speaking to Mandy.
Kieza De Sousa
CEO, Merch Masters
Mandy has been a strong and valued partner for the College over the last three years. Supportive to Trustees and staff, her contribution - always professional and empathetic. She has focused on enabling us to achieve improvements whilst being there in support when needed. Mandy ensured we had appropriate and key HR processes and procedures in place - and we all knew how to use and access them. I cannot recommend her too highly.
Lindsay Sartori
CEO, George Williams College
To discuss your requirements,
I'd love to invite you to book a free call with me.
WHY WORK WITH ME?
HERE'S WHY WE SHOULD WORK TOGETHER
👉 I’m easy to work with. My clients tell me they like my proactive, ‘can do’ way of working – I'm approachable, professional and committed to delivering an exceptional service.
👉 You'll always work with me, rather than being palmed off to someone else once you've signed up to work together.
👉 I pride myself on being trustworthy and discreet, whilst always maintaining confidentiality. My Clients know that if they tell me something personal or sensitive, I won’t share this with anyone.
👉 I'm an experienced & qualified HR Director & Leadership Expert (MSc HRM & CIPD Level 7)
👉 I've walked the walk and led large global teams myself, so I understand the highs and lows first hand of leading a team. This isn't a call-centre of agency where people haven't got any real world experience when they advise you.
👉 I can recommend the best HR tech solutions to support transformation and growth.
👉 I can support you with growth, scaling and transformation plans as well as recruitment, customer centric cultures, complex employee relations, company restructures, organisational design, Leadership training, culture books, HR Function Set Up, HR Tech Stacks, Management training, vision & values creation and high-performing team strategies and more!
👉 You'll always work with me, rather than being palmed off to someone else once you've signed up to work together.
👉 I pride myself on being trustworthy and discreet, whilst always maintaining confidentiality. My Clients know that if they tell me something personal or sensitive, I won’t share this with anyone.
👉 I like to think innovatively, but pragmatically about HR. I focus on the key outcomes required and enable the culture you want to build, whilst treating people decently and respectfully.
👉 I'm an experienced & qualified HR Director & Leadership Expert (MSc HRM & CIPD Level 7)
👉 I've walked the walk and led large global teams myself, so I understand the highs and lows first hand of leading a team. This isn't a call-centre of agency where people haven't got any real world experience when they advise you.
👉 I can recommend the best HR tech solutions to support transformation and growth.
👉 I can support you with growth, scaling and transformation plans as well as recruitment, customer centric cultures, complex employee relations, company restructures, organisational design, Leadership training, culture books, HR Function Set Up, HR Tech Stacks, Management training, vision & values creation and high-performing team strategies and more!
👉 I have great verbal and written communication skills at all levels and in all situations – always knowing how to choose the right words in the right ‘voice’.
I have experience with
Business Growth
I've helped leaders to grow their business in the right way at the right time, with my organisational design skills and modern HR strategiesCulture Change
Working with business owners to articulate their vision, goals and values to then build the team and culture they need to succeedTeam Performance
I can identify how to boost your teams performance, employee engagement level and ways of workingEmployer Branding
I can create strategies and campaigns to enhance your brand as a great place to work, and enter you into employer award schemesRecruitment
I've revamped recruitment for companies, and also hired for them, including data scientists, marketing, digital, tech, finance, HR and moreHR Transformation
If your HR department isn't as good as it needs to be, I can help. Let me assess your HR's performance and help you make the changes neededEmployee Issues
I can support you with tricky employee issues such as AWOL, theft, complaints, absence, poor performance and much more!Legal Compliance
I can assist with all types of legal elements including creating staff contracts, HR Policies, legal documents and HR or risk auditsRedundancy
If you need to reduce the cost of your workforce or make changes to improve your services, I can support you with thisThings you'll probably want to know about me
What's the definition of modern HR?
The concept of modern HR is about creating happy, high performing work places in a world of diversity and complexity. I love neuroscience and positive psychology and weave this into my strategies for my clients.
How long have you worked in HR for?
I've worked in HR for almost two decades, with experience in a variety of industries including retail, tech companies, servcie providers, charities and big corporates.
Are you qualified in HR?
Yes. I’m fellows CIPD Qualified (the highest HR qualification you can get). I have a Masters Degree in HR Management from London Southbank University and a Business Studies Degree from Nottingham Trent University
What makes you the go-to HR expert.
Check out my testimonials to read why. But also, I'm qualfied and experienced in HR. I’ve also written a book about how to hire your first employee, which is available on Amazon. And I’ve undertaken paid speaking events and featured as a guest expert on multiple businesss programmes and podcasts, including Janet Murray, Louise Brogan and The Resilient Retail Game Plan
Can I trust you?
I assure you, I take my profession seriously and I’m very discreet and trustworthy.
Have you led a team yourself?
During my career I’ve led many large teams myself, so I know first hand how rewarding but also how lonely and challenging it can be. I’ve managed people who are based in the UK, US, Germany, India, Hong Kong and Australia
What did you do before setting up Modern HR?
Before setting up Modern HR, I spent 15 years working in senior HR roles including Global HR Director for Pearson Education and Head of HR at Argos.
Can you help with HR tech and systems?
I can recommend the best HR tech solutions to support transformation and growth. I’ve set up a range of HR Systems and operations, including Bamboo HR, Hi Bob, Jazz HR, Breathe HR, Learnably and many more.
Can you help with recruitment?
Since setting up Modern HR in 2017, I’ve helped CEOs to hire hundreds of amazing people, including a CFO, Virtual Assistant, OBM, Earth Observation Data Scientist, Head of HR, HR Managers. Plus, I've helped them to build amazing teams, win best company awards, and supported their leadership growth and business transformation via team structure design, Contracts, HR Policies, Culture Books, leadership and management training programmes, strategies to tackle HR nightmares and much more!
Where are you based?
I mostly work virtually, but I’m based in Milton Keynes
Will I work with you or someone else?
I don't have a huge team of 'associates' that I'll palm you off to the minute you sign up. You'll work with me directly. Therefore, my availability is limited.
Want to discuss your requirements
I'd love to offer you a free consultation
You can book in your preferred date and time and we can talk through what you're looking for.
